Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@omnisource.qa. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@omnisource.qa.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@omnisource.qa.
Refund Policy
At Little Fun, we aim to provide quality products and a smooth shopping experience.
1. Refund Eligibility
A refund may be provided only when the return has been approved by Little Fun according to our Return & Exchange Policy.
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Refund requests must be made within 3 days of delivery.
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The product must be returned in its original condition.
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Products with scratches, damaged parts, missing parts, signs of use, or customer-caused damage are not eligible for a refund.
2. Refund Process
Once we receive the returned product, our team will inspect it.
If the return is approved, we will process the refund using the applicable payment method
If the returned product does not meet our return conditions, the refund request may be rejected.
3. Non-Refundable Cases
Refunds will not be provided for:
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Scratched or damaged products
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Missing parts or accessories
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Products damaged through misuse or improper handling
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Products that have been used or altered
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Returns requested after 3 days
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Products returned without prior approval from Little Fun
4. Refund Timing
The time required for the refund to appear in your account may depend on the payment method or financial institution used.
5. Contact Us
For any refund request, please contact Little Fun Customer Service / WhatsApp within 3 days of receiving your order and provide your order details and photos or videos of the product if required.
Little Fun reserves the right to inspect returned products and determine whether they meet the requirements of this Refund Policy.